Terms & Conditions

Welcome to MAGIC POTIONS MERCHANDISE. By using the MAGIC POTIONS MERCHANDISE Website (the "Website") you agree to be bound by these Terms of Use (this "Agreement"), whether or not you register as a member ("Member"). If you wish to become a Member and communicate with other Members and make use of the MAGIC POTIONS MERCHANDISE service (the "Service"), read these Terms of Use and indicate your acceptance of them by following the instructions in the Registration process.

This Agreement sets out the legally binding terms of your use of the Website and your membership in the Service and may be modified by MAGIC POTIONS MERCHANDISE from time to time, such modifications to be effective upon posting by MAGIC POTIONS MERCHANDISE on the Website. This Agreement includes MAGIC POTIONS MERCHANDISE Acceptable Use Policy for Content Posted on the Website, MAGIC POTIONS MERCHANDISE Privacy Policy, and any notices regarding the Website. You may also receive a copy of this Agreement by emailing us at: admin@magicpotions.wpengine.com, Subject: Terms of Use Agreement.

1. Eligibility.
You must be eighteen or over to register as a member of MAGIC POTIONS MERCHANDISE or use the Website. Membership in the Service is void where prohibited. By using the Website, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement.

2. Term.
This Agreement will remain in full force and effect while you use the Website and/or are a Member. You may terminate your membership at any time, for any reason by following the instructions on the Resign pages in Account Settings, or upon receipt by MAGIC POTIONS MERCHANDISE of your written or email notice of termination. MAGIC POTIONS MERCHANDISE may terminate your membership for any reason, effective upon sending notice to you at the email address you provide in your application for membership, or such other email address as you may later provide to MAGIC POTIONS MERCHANDISE. If MAGIC POTIONS MERCHANDISE terminates your membership in the Service because you have breached the Agreement, you will not be entitled to any refund of unused subscription fees. Even after membership is terminated, this Agreement will remain in effect. Even after this Agreement is terminated, certain provisions will remain in effect, including sections 4, 5, 7 and 9-14 of this Agreement.

3. Non Commercial Use by Members.
The Website is for the personal use of individual Members only and may not be used in connection with any commercial endeavors. Organizations, companies, and/or businesses may not become Members and should not use the Service or the Website for any purpose. Illegal and/or unauthorized uses of the Website, including collecting usernames and/or email addresses of members by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Website will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.

4. Proprietary Rights in Content on MAGIC POTIONS MERCHANDISE.
MAGIC POTIONS MERCHANDISE owns and retains all proprietary rights in the Website and the Service. The Website contains the copyrighted material, trademarks, and other proprietary information of MAGIC POTIONS MERCHANDISE, and its licensors. Except for that information which is in the public domain or for which you have been given written permission, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.

5. Content Posted on the Site.
a. You understand and agree that MAGIC POTIONS MERCHANDISE may review and delete any content, messages, MAGIC POTIONS MERCHANDISE Messenger messages, photos or profiles (collectively, "Content") that in the sole judgment of MAGIC POTIONS MERCHANDISE violate this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of Members.

b. You are solely responsible for the Content that you publish or display (hereinafter, "post") on the Service, or transmit to other Members.

c. By posting Content to any public area of MAGIC POTIONS MERCHANDISE, you automatically grant, and you represent and warrant that you have the right to grant, to MAGIC POTIONS MERCHANDISE an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing.

d. The following is a partial list of the kind of Content that is illegal or prohibited on the Website. MAGIC POTIONS MERCHANDISE reserves the right to investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the Service and terminating the membership of such violators. It includes Content that:

a. is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

b. harasses or advocates harassment of another person;

c. involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming";

d. promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;

e. promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

f. contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);

g. provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;

h. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

i. solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and

j. engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.

k. You must use the Service in a manner consistent with any and all applicable laws and regulations.

l. You may not include in your Member profile any telephone numbers, street addresses, last names, URLs or email addresses.

m. You may not engage in advertising to, or solicitation of, other Members to buy or sell any products or services through the Service. You may not transmit any chain letters or junk email to other Members. Although MAGIC POTIONS MERCHANDISE cannot monitor the conduct of its Members off the Website, it is also a violation of these rules to use any information obtained from the Service in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent. In order to protect our Members from such advertising or solicitation, MAGIC POTIONS MERCHANDISE reserves the right to restrict the number of emails which a Member may send to other Members in any 24-hour period to a number which MAGIC POTIONS MERCHANDISE deems appropriate in its sole discretion.

6. Copyright
You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the Website; your address, telephone number, and email address; a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

7. Subscription.
You may only sign up for 1 subscription to MAGIC POTIONS MERCHANDISE.

8. Member Disputes.
You are solely responsible for your interactions with other MAGIC POTIONS MERCHANDISE Members. MAGIC POTIONS MERCHANDISE. reserves the right, but has no obligation, to monitor disputes between you and other Members.

9. Privacy.
Use of the Website and/or the Service is also governed by our Privacy Policy. Use of the Website and/or the Service is also governed by our Privacy Policy.

10. Disclaimers.
MAGIC POTIONS MERCHANDISE is not responsible for any incorrect or inaccurate Content posted on the Website or in connection with the Service, whether caused by users of the Website, Members or by any of the equipment or programming associated with or utilized in the Service. MAGIC POTIONS MERCHANDISE is not responsible for the conduct, whether online or offline, of any user of the Website or Member of the Service. MAGIC POTIONS MERCHANDISE assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user or Member communications. MAGIC POTIONS MERCHANDISE is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any Website or combination thereof, including injury or damage to users and/or Members or to any other person's computer related to or resulting from participating or downloading materials in connection with the Web and/or in connection with the Service. Under no circumstances will MAGIC POTIONS MERCHANDISE be responsible for any loss or damage, including personal injury or death, resulting from anyone's use of the Website or the Service, any Content posted on the Website or transmitted to Members, or any interactions between users of the Website, whether online or offline. The Website and the Service are provided "AS-IS" and MAGIC POTIONS MERCHANDISE expressly disclaims any warranty of fitness for a particular purpose or non-infringement. MAGIC POTIONS MERCHANDISE cannot guarantee and does not promise any specific results from use of the Website and/or the Service.

11. Limitation on Liability.
Except in jurisdictions where such provisions are restricted, in no event will MAGIC POTIONS MERCHANDISE be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the Web site or the Service, even if MAGIC POTIONS MERCHANDISE has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, MAGIC POTIONS MERCHANDISE liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to MAGIC POTIONS MERCHANDISE for the Service during the term of membership.

12. U.S. Export Controls.
Software from this Website (the "Software") is further subject to United States export controls. No Software may be downloaded from the Website or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other Country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the Software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

13. Disputes.
If there is any dispute about or involving the Website and/or the Service, by using the Website, you agree that the dispute will be governed by the laws of [YOUR JURISDICTION] without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in [YOUR INFO HERE].

14. Indemnity.
You agree to indemnify and hold MAGIC POTIONS MERCHANDISE, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement and/or arising from a breach of this Agreement and/or any breach of your representations and warranties set forth above.

15. Other.
This Agreement, accepted upon use of the Website and further affirmed by becoming a Member of the Service, contains the entire agreement between you and MAGIC POTIONS MERCHANDISE regarding the use of the Website and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

Please contact us with any questions regarding this agreement. Magic-Potions.Com is a trademark of Magic-Potions.Com

Cash on Delivery Terms & Conditions

The availability of Cash on Delivery for purchases made on this site is subject to the Cash on Delivery terms & conditions below which are separate from and in addition to the Conditions of Use that govern your use of the Site, including each order that you place.

      • Cash on Delivery can be used as payment method only for orders shipped within the Philippines.
      • The minimum purchase required to avail COD is PHP 500.00 worth of any Magic Potions product.
      • Items that are purchased under COD basis will be delivered to the mailing address you specified upon checkout. Please make sure that you provide the correct and complete address. Magic Potions, Full Philippines and courier will not be liable for delivery failures due to incorrect address.
      • Our COD provider will deliver your item and collect payment. Please ensure the item is paid in full.
      • Please try to be ready with the exact amount. We cannot guarantee that the courier will have change all the time.
      • COD purchases have no specific delivery time frame due to numerous factors such as route, weather, etc. Delivery of items is from Mondays to Saturdays only, as per the guidelines set by LBC.
      • The courier will have two attempts to deliver your order. If you'll not be available to personally receive the item, we highly recommend leaving a signed Authorization Letter and two (2) of your valid IDs to your representative who will receive the package in your behalf.
      • Addresses recorded with unclaimed products will be blacklisted on our database.
      • We can not guarantee that the courier will call or send sms upon delivery, so please utilize the tracking number that will be provided to check the status of your item.
      • Our Cash on Delivery transactions are handled by our partner Full Philippines. You may contact them at the following numbers for updates and/or follow ups.Mobile: ‎‎‎0917 706 4831
        Landline: ‎‎‎(02) 734-6962
      • The buyer cannot open the package before submitting the transaction amount to the courier agent.

We reserve the right to make changes to Cash on Delivery, our policies, and these terms and conditions at any time. You will be subject to the policies and terms and conditions in force at the time that you use Cash on Delivery, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable by a court, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


INTERNATIONAL SHIPPING

Orders are sent via DHL  for 2 to 5 working days shipping. Shipping cost will be charged depending on the weight of the order and its destination.

*DHL (2 to 5 working days shipping) is only available for the following countries:

·         Australia
·         Austria
·         Bahrain
·         Bangladesh
·         Bhutan
·         Brazil
·         Brunei
·         Bulgaria
·         Canada
·         China
·         Columbia
·         Cyprus
·         Denmark
·         Egypt
·         Finland
·         France
·         Germany
·         Great Britain
·         Greece
·         Hongkong
·         India
·         Indonesia
·         Iran
·         Ireland
·         Israel
·         Italy
·         Japan
·         Korea
·         Kuwait
·         Laos
·         Macau
·         Malaysia
·         Maldives
·         Morocco
·         Myanmar
·         Nauru
·         Nepal
·         Netherlands
·         New Zealand
·         Nigeria
·         Norway
·         Pakistan
·         Papua New Guinea
·         Qatar
·         Saudi Arabia
·         Singapore
·         Spain
·         Sri Lanka
·         Sweden
·         Switzerland
·         Taiwan
·         Thailand
·         UAE
·         USA
·         Yemen
·         Vietnam

Orders from African countries take more than a month or 2 due to indirect postal connections.

Tracking numbers for both local and international shipping are always provided.

Read our INTERNATIONAL SHIPPING POLICY for your guidance.

INTERNATIONAL SHIPPING AND HANDLING REMINDERS

To ensure a fast, expedited delivery, please check that delivery address is correct and the payment has been processed or successful. Magic Potions Online Shop will not be held liable for any shipments sent to the incorrect address provided by the customer. We only deliver to the address indicated in your Magic Potions Online Order Email.

International Orders are shipped via DHL which delivers the package in 2 to 5 working days.  The shipping charge will appear in your shopping cart as you finalize your order BUT before your credit card is charged you can review this amount.

There will be an unlikely event where shipping will be delayed due to strict customs and post office clearance that would need your signature to release the item. Shipping is tracked for the safety of your products, the tracking number will be provided once the shipment has been made and it could be tracked through a website. THE BUYER IS RESPONSIBLE for all taxes, duties, tariffs and customs laws in Buyer’s country.

INTERNATIONAL SHIPPING REMINDERS

1) Orders made between 12mn and 2pm (Philippine Time) will be shipped on that same day. Orders made after 2pm will be shipped the next day. Orders made after 2pm during Fridays will be shipped on Mondays. Please be considerate about our time difference.

2) Orders made after 2pm and a day before any LEGAL PHILIPPINE HOLIDAY will be shipped immediately on the next working day.

3) We cannot be responsible for any tariffs, CUSTOMS RESTRICTIONS or other regulations that apply in countries outside Philippines. We encourage you to speak with your customs office if you have any questions.

4) If for any reason the package is seized by Customs Officials, we will not issue a refund unless all products are returned to us in good condition. If the package is returned to us by Customs Officials, the customer is still responsible for any shipping charges. Only the amount paid for the products will be refunded.

5) The customer is responsible for any duties or taxes that may apply. It is also the customer’s responsibility to negotiate for the release of their package in the event that it is held up by customs. We can provide necessary paper works/certification, if availabble, to help with the negotiation.

6) It is customers’ responsibility to track their orders through your countries respective Postal Service Customs or Website, if available. You can email us if you are having problems tracking your orders or if there are any delays.

7) Return To Sender (RTS) items due to the following reasons will be shipped again provided that you pay another shipping fee.

  • Address not existing
  • Unclaimed
  • Person unknown at the address
  • Address vacant
  • Any other reason in which the customer is solely liable

INTERNATIONAL SHIPPING POLICY

Office Hours

Our corporate and shipping offices are open from 9am to 6pm Monday through Friday and are closed Saturday and Sundays. Our shipping office closed on all government observed holidays.

Shipping Policies

We use the DHL for 2 to 5 working days shipping. Business days are Monday through Friday and on non-government observed holidays. Weekends are Saturday and Sundays. Under normal circumstances, orders placed will ship the following business day. Orders placed on the weekend will ship at the next earliest business day which is usually the following Monday.

International Deliveries Reminders

  • Customs restrictions and warranty issues prevent us from shipping to every international location. Customers are responsible if there will be any additional customs fee. We cannot ship overnight to international addresses; it takes 2 to 5 working days. The shipping cost depends on the weight of the package and country of destination. The shipping charge will appear in your shopping cart as you finalize your order BUT before your credit card is charged so you can review this amount. Upon shipment of your order, you will be emailed a shipment confirmation so you can confirm that your order has been shipped. The Buyer is responsible for all taxes, duties, tariffs and customs laws in Buyer’s country..
  • Do not order items that are illegal to import into your country. Laws vary from country to country. It is your responsibility to check with your Customs office to see if your country permits the import of our products. Generally speaking, we have never encountered problems with customs when shipping to most countries worldwide.
  • If the package is seized by Customs for any reason and returned back to us, we will issue you a prompt refund, less the shipping costs. If it is not returned back to us, we cannot issue you a refund. Most orders held by customs are for the purpose of charging import duties and Customs fees. We have had such troubles in less than 1% of our international shipments. If you are not sure, please contact the Customs Office in your country before ordering, as we are not responsible for such charges.
  • It is customers’ responsibility to track their orders through your countries respective Postal Service Customs or Website, if available. You can email us if you are having problems tracking your orders or if there are any delays.
  • Prepayment is required. Payment must be by credit card, Bank transfer or Western Union. Refunds are not available for wholesale purchases.
  • We are not responsible for carrier transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods or in climate weather conditions, and that delivery times frames will need to be extended for any processing time.

Cancellations / Return to Vendor Items

Cancellations must be made before we send the order. If the order has not been shipped, a refund will be issued by the same method of payment the order was originally charged. If a cancellation is placed after the order has been shipped, it is the customer‘s responsibility to send it back to us. Once we received the package, a refund will be issued. Shipping and handling charges are non-refundable. All refunds are processed within 5 business days. We reserve the right to cancel any order at any time.

Return To Sender (RTS) items due to the following reasons will be shipped again provided that the client will pay the reshipping fee.

  • Address not existing
  • Unclaimed
  • Person unknown at the address
  • Address vacant
  • Address Undeliverable
  • Any other reason in which the customer is solely liable

Notice

We DO NOT accept international orders by phone. You can call us if you have concerns other than placing an order and/or payment. If you intend to call us, please be reminded that all in information about us, products and pricing are already in our website. We always improve and make our website more accessible and user-friendly please try to read them so we can save you effort, time & money in calling us for information that is already provided.

Nonetheless feel free to contact us if you need to, since it’s always our aim to provide excellent customer service.